Frequently Asked Questions

SocialSwapr is a trusted marketplace for buying and selling social media accounts. We provide a secure platform with escrow protection to ensure safe transactions for both buyers and sellers.

The legality varies by platform and jurisdiction. While most social media platforms' terms of service prohibit account transfers, many users still engage in account trading. We recommend reviewing each platform's terms before proceeding.

Click the "Sign Up" button in the navigation bar and follow the registration process. You'll need to provide a valid email address and create a password.

Browse our listings, find an account you're interested in, and click "Make Offer" or "Buy Now". Once the seller accepts, you'll complete payment through our secure escrow system.

We use an escrow system where your payment is held securely until you confirm receipt of the account. If there's any issue, you can open a dispute and our team will help resolve it.

If the account differs significantly from the listing description, you can open a dispute within 48 hours of receiving access. Our team will review the case and issue a refund if warranted.

All listings include verified metrics such as follower count, engagement rate, and account age. Look for verified badges on listings for additional assurance.

Go to your dashboard and click "Create Listing". Fill in the account details, upload screenshots of your analytics, and set your price. Our team will verify the listing before it goes live.

We charge a 5% platform fee on successful sales. There are no listing fees or monthly subscriptions. Payment processing fees (2-3%) may also apply.

Once the buyer confirms receipt of the account, the funds (minus our platform fee) are released to your account. You can then withdraw to your bank account or other payment method.

Basic verification typically takes 24-48 hours. Premium verification may take longer but provides enhanced trust badges on your listings.

When a buyer makes a purchase, the payment is held in escrow. The seller then transfers the account. Once the buyer confirms they have full access, the funds are released to the seller.

Both parties can open a dispute through the transaction page. Our team reviews all evidence and makes a fair decision, typically within 48-72 hours.

We verify all accounts before listing, use secure escrow payments, monitor transactions for suspicious activity, and maintain a rating system to build trust.

Yes, we use industry-standard encryption and security practices. We never share your personal information with third parties without your consent.

We accept credit/debit cards, UPI, net banking, and digital wallets through our payment partner Razorpay. Available methods may vary by region.

Funds are released once the buyer confirms successful account transfer. If no confirmation is received within 7 days and no dispute is opened, funds are automatically released.

Refunds are processed if a dispute is resolved in favor of the buyer, or if a transaction is cancelled before the account transfer begins.